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Overview

This document describes how to access cPanel and Webmail with or without SSL.

Important:

Note:

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In the following examples, replace 192.168.0.1 with your IP address and replace example.com with your domain name.

How to read a URL

78561_URL_breakout.png

The URL is composed of four sections:

Section
Description
Example
Protocol The protocol that your browser will use to communicate with a remote server. For cPanel, WHM, and Webmail, this value is either http or httpshttps is http over an encrypted connection. We strongly recommend that you use https whenever you access cPanel & WHM services. https://
Address The address can consist of either an IP address (for example, 192.168.0.1) or a domain (for example, example.com). This section of the URL specifies the remote server that you wish to access. When you use a domain name to access cPanel & WHM services name, make sure that the domain’s DNS information has propagated across the domain name system (DNS). example.com
Port number When you access most websites via http or https, the port number is implied. However, cPanel & WHM services use their own set of port numbers. If you wish to access a cPanel & WHM service over an encrypted or unencrypted connection, you must specify the port number. https and http port numbers are different, even for the same service. To specify a port number, enter a colon (:) followed by a number. 2083
Security token After you log in to your server, it will automatically append a security token to the URL for your session. Security tokens help prevent authorized use of a website through XSRF (Cross-Site Request Forgery). Security tokens contain the string cpsess and a 10-digit number. cpsess1234567890

How to access cPanel

Note:

  • Your domain’s DNS information must propagate before you can access cPanel with your domain name. If you cannot access the cPanel interface with your domain name, use your domain’s IP address.

To access cPanel, perform the following steps:

  1. Enter one of the following URLs in your preferred browser:
    • https://192.168.0.1:2083 — This URL allows you to access cPanel over an encrypted connection with your IP address.
    • https://example.com:2083 — This URL allows you to access cPanel over an encrypted connection with your domain name.
    • http://192.168.0.1:2082 — This URL allows you to access cPanel over an unencrypted connection with your IP address.
    • http://example.com:2082 — This URL allows you to access cPanel over an unencrypted connection with your domain name.
  2. Enter your cPanel username in the Username text box.
  3. Enter your password in the Password text box.
  4. Click Log in.

cPanel’s Home interface will appear.

Note:

We strongly recommend that you complete the steps in the Getting Started Wizard interface (Home >> Preferences >> Getting Started Wizard).

Access webmail from the cPanel interface

Important:

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The Webmail icon will not display if you logged in with the reseller or root password.

To access Webmail from the cPanel interface, either click the Webmail icon in the Mail section of the cPanel Home interface, or perform the following steps:

  1. Navigate to cPanel’s Email Accounts interface (Home >> Mail >> Email Accounts).
  2. Click More in the row that corresponds to the email account for which you wish to access Webmail.
  3. Select Access Webmail.
  4. Enter the password for the selected email account, and click Log In.
  5. Click the logo or the Read Mail Using link for your preferred webmail application. The interface for your chosen webmail application will appear.
    • If you are not sure which webmail application you should use, read our Which Webmail Application Should I Choose? documentation.
    • Click Enable AutoLoad if you want the chosen webmail application to load automatically the next time that you access Webmail.
  6. The webmail client will retrieve and display all of your email account’s read and unread messages.

Access webmail directly

To access webmail directly from your web browser, perform the following steps:

  1. Enter one of the following URLs:
    • https://192.168.0.1:2096 — This URL allows you to access your Webmail over an encrypted connection with your IP address.
    • https://example.com:2096 — This URL allows you to access your Webmail over an encrypted connection with your domain name.
    • http://192.168.0.1:2095 — This URL allows you to access your Webmail over an unencrypted connection with your IP address.
    • http://example.com:2095 — This URL allows you to access your Webmail over an unencrypted connection with your domain name.
  2. Enter the email address (for example, user@example.com) and password.
  3. Click Log In.
  4. Click the logo or the Read Mail Using link for your preferred webmail application.The interface for your chosen webmail application will appear.
    • If you are not sure which webmail application you should use, read our Which Webmail Application Should I Choose? documentation.
    • Click Enable AutoLoad if you want the chosen webmail application to load automatically the next time that you access Webmail.
  5. The webmail client will retrieve and display all of your email account’s read and unread messages.

How to change an interface’s locale

You can choose a new language setting (locale) in which to view an interface.

This change sets a cookie in your browser that expires after one year. You must perform this step whenever you log in to an account from a new browser, when you delete cookies, and after the cookie expires.

To change an interface’s locale, perform the following steps:

  1. At the bottom of the login interface, click the desired locale name.
  2. The interface will refresh and  a message of success will appear.

Note:

If your browser’s Accept-Language header is set, then the login interface will attempt to display the locale that corresponds to your browser setting. If the locale that the browser’s header requests is not available, the login interface appears in English.

 

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